Connector Support

FAQ 95

• No Dialpad Showing For Users
• 'Invalid Client' error in popup window when trying first sync
• Verify missing SfB API on Microsoft Tenant
• Setup Partially Complete message during initial sync.
• Microsoft Licences needed for the connector

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Getting Started 1

• General - Read Me First - Customers

Issues 11

• 404 errors when calling into Teams (RNL)
• Audio Issues
• Call Issues
• Call Transfer Issues
• No Dialpad Showing For Users

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Advice 23

• Access the Microsoft Teams Call Logs
• Administrator Access - Microsoft Permissions and Synchronizing
• Auto Attendant and Call Queues
• Call Connectivity and Networking
• Caller ID Settings and Trunk Number Ranges

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